A Cornish beach at sunset, with a stream running across the sand to the sea

Livdin Concierge · Cornwall · private homes only

Your Cornwall home, cared for while you're away.

Regular property checks, maintenance coordination and preparation for your visits, with an agreed care plan and a named contact. Tell us where your home is and we'll confirm coverage.

Arrange my home care review See a sample visit report

The enquiry starts a coverage check and a short conversation. A visit and a written quote follow if it makes sense for both of us. Never let, never listed.

What you get after every visit

A report you can read in two minutes

Date, what was checked, photos, anything found, what was done about it and what happens next. It arrives after every visit, and it is a dated record if your insurer ever asks.

The report on the right is an example we made up to show the format. It is not a real visit or a real home.

Example visit report

Monthly check · coastal cottage, north Cornwall

Visit: 09:40 to 10:25 · Report sent: after the visit

Outside: Roof line, gutters, downpipes, render, windows and doors, fences and gates, oil tank
Inside: Every room walked; damp, leaks, pests, windows and locks, alarms tested
Services: Water on and running, stopcock checked, heating cycled, fuse board, smoke alarms tested
Post and deliveries: Post collected and scanned; one parcel brought inside

Three photos sit here in the real report: the rear gutter before and after, and the stopcock and meter.

Found

Rear gutter blocked with leaves and overflowing onto the render below the bathroom window. No water inside yet.

Done today

Photographed for the record and flagged to you the same morning.

A quote from a roofer we use, for your yes or no, before anything is ordered. If you would rather we clear it ourselves on the next visit, say so and it goes on the list.

Second home care, not holiday letting

Livdin Concierge looks after private second homes in Cornwall for owners who live somewhere else most of the year. We hold the keys, check the house on a schedule, arrange maintenance with trades we know, and have it warm and ready when you arrive. We never advertise your home, never list it and never put guests in it. If you want bookings and rental income, you want a holiday-let manager, and our guide to second home care versus holiday letting lays out that choice honestly. This service is for owners who want the opposite: a house that stays private and is looked after like it matters.

What to agree before a Cornwall home-care visit

Tell us the town or postcode so we can confirm whether we can cover the house. At the property review, flag exposed windows and doors, roof or gutter repairs, and anything you want checked after bad weather. Agree how we contact you if a visit finds a problem and which work needs your approval. Arrival preparation is part of Premium, so tell us when you use the house and what needs to be ready. We put the visit schedule and package scope in writing before care begins.

What an empty Cornish house is up against

Cornwall has more registered second homes than any county in England, over 13,000 on Cornwall Council's register, and the 2021 Census counted more holiday homes here than anywhere else in England and Wales. Most sit empty through the roughest months of the year. Salt air works on ironmongery, render and paintwork all year round. Atlantic storms lift slates and test gutters through autumn and winter. Damp settles into a shut-up house within weeks. A drip found in week one is a plumber's visit; the same drip found at Easter is a new ceiling.

Owning an empty house here has also become more expensive. Since 1 April 2025, Cornwall Council has charged a 100% council tax premium on second homes, which doubles the bill. That is money spent on a house nobody is watching. Regular, documented care is how you make sure the asset the bill is attached to is actually being protected.

What we handle

Logged property checks, inside and out, with a photo report after every visit. Key holding with keys coded rather than labelled, signed in and out. Maintenance coordinated from first call to finished job, through vetted Cornwall trades. Storm and weather checks after bad nights. Urgent issues dealt with while they are still small, and flagged to you first. And before you travel down (on Premium), pre-arrival preparation: heating on, house aired, beds made, fridge stocked to your list.

How we handle keys is a page in itself: our key holding guide covers the coding, logging and access rules. For what a routine visit covers, the Cornwall second home management guide answers the questions owners ask most.

Insurance and the empty house

Many home insurance policies restrict cover once a house is empty for more than 30 or 60 consecutive days, and second home policies often require documented inspections at set intervals. An inspection that is not documented might as well not have happened. Every Livdin visit is logged and photographed, which gives you a dated record, and we match visit frequency to your policy wording. Our guide to unoccupied home insurance checks explains what insurers typically ask for. Check your own policy; conditions differ between insurers.

Three packages

Priced per home after a short call and a visit. No long contracts: change package or stop with a month's notice.

Essentials

The fundamentals, handled

Key holding with logged access, a monthly check of the whole house inside and out, a photo report after every visit, post dealt with, alarm and emergency response, and one named contact who knows the property.

Enquire about Essentials

Complete

The running of the house

Everything in Essentials, plus cleaning and gardening coordinated, maintenance arranged with vetted local trades, utilities and bins managed, seasonal care such as gutter clearing and drain-downs, and a check after every bad storm.

Enquire about Complete

III

Premium

Ready when you are

Everything in Complete, plus pre-arrival preparation: heating on, beds made, house aired, fridge stocked to your list, up to two prepared arrivals a month with extra arrivals quoted, and a close-down when you leave.

Enquire about Premium

Which package, in one table

Start from what you need. If none of these is quite right, say so on the form and we will tell you plainly which one fits.

You want to	Essentials	Complete	Premium
Main need	Check the house and give me a local point of contact	Coordinate the running and maintenance of the house	Prepare the house around our visits
Base checks	Monthly, inside and outside, with a photo report	Same monthly checks	Same monthly checks
What is included	Logged key-holding, photo reports, post handled, alarm and emergency response, one named contact	Essentials, plus cleaning and gardening coordinated, maintenance with vetted trades, utilities and bins, seasonal care	Complete, plus arrival preparation (up to two prepared arrivals a month) and a close-down when you leave
After a storm	An extra visit after bad weather, as agreed	Included: a check after bad weather without being asked	Included, as Complete
Price	Quoted for your home	Quoted for your home	Quoted for your home
Pick one to prefill the form	Enquire about Essentials	Enquire about Complete	Enquire about Premium

What moves the monthly figure

Every home is quoted on its own after a call and a visit. These are the things that make one quote higher than another.

Where the house is and how far the visit is
The size of the house and grounds
How often you want it checked beyond the monthly base
How much preparation you want around visits
How much coordination the house needs: trades, deliveries, cleaners, gardeners

Charged separately, always agreed first

The monthly figure is for our time and coordination. Other people's work and the things we buy for the house are on top, passed on as invoiced, with your yes before we commit. Larger jobs carry a project fee, agreed in your quote.

Third-party labour and materials: cleaners, gardeners, trades and repairs are passed on as invoiced, agreed with you first. Larger jobs carry a project fee, agreed in your quote.
Shopping and supplies for arrival preparation, charged at cost
Extra visits beyond the package, agreed in advance
Holiday letting, guests or bookings of any kind: the house stays private

A property check is a dated record of the visit. Your policy wording decides your cover. If your policy asks for more frequent visits than the monthly base, extra visits can be added and are quoted separately.

What happens after you enquire

An enquiry is a conversation, not a booking. Nothing is agreed and nothing is charged until you have a written scope in hand.

1
You tell us about the house

Town or postcode, how you use it, what worries you. Two minutes on the form or a phone call.
2
We confirm we can cover it

Coverage depends on where the house is. We say yes or no before either of us spends more time.
3
A short conversation

Fifteen minutes on how you use the house and which package fits. Nothing is booked yet.
4
We visit and agree the plan

We walk the property with you or your keys, note how you like things done, and put a written scope and a monthly figure to it.
5
Keys, then the first report

Keys coded and logged, checks begin, and the first photo report lands after the first visit.

The full service picture, including who it suits and how it starts, is on the main Livdin Concierge page. We run the same service in Yorkshire too: see second home management in Yorkshire.

Who is looking after the house

Livdin Concierge is run by Livdin Property Ltd: 12+ years managing other people's property, 200+ tenants in managed homes, Client Money Protect member, redress through The Property Ombudsman. In Cornwall coverage depends on where the house is; tell us the town and we confirm before either of us commits. You get one named contact, not a rota. The discipline is the one professional property management taught us: logged visits, photo reports, problems flagged before they are fixed.

Frequently asked questions

Do you ever let or list homes in Cornwall?

No. Livdin Concierge is private home care only. We never advertise your house, never put it on a booking platform and never take bookings. The only people who use it are the people you choose.

Which parts of Cornwall do you cover?

We look after homes on the coast and inland. In Cornwall coverage depends on where the house is; tell us the town and we confirm before either of us commits.

How often is the house checked?

A monthly check of the whole house, inside and out, is part of every package. Every visit is logged and photographed, and we can match the schedule to your insurance policy wording where it asks for more frequent inspections.

Will your visits satisfy our unoccupancy insurance conditions?

Many policies restrict cover once a home is empty for more than 30 or 60 consecutive days, and some require documented inspections. Our logged, photographed visits give you a dated record. Check your own wording, as conditions differ between insurers, and we will match the visit schedule to it.

What happens after a storm?

On Complete and Premium we check the house after bad weather without being asked: roof, gutters, fences, and anything wind or water has moved. On Essentials you can ask us for an extra visit whenever a front has been through.

What does second home management cost in Cornwall?

Each home is priced individually after a short call and a visit, because a small cottage checked monthly is a different job from a large coastal house prepared before every arrival. There are three packages and no long contracts; change package or stop with a month’s notice.

Tell us about your Cornwall home

Where it is, how you use it, and what worries you. We check we can cover the house, then one of the team comes back within one working day to talk it through.